Boutique Hotels
High-touch programs at independents and small flagship properties. Custom uniforms, brand-aligned scripts, and attendants who feel like part of your team.
Hotel Valet
Specialized guest services for boutique, flagship, and resort properties. 24/7 coverage, brand-integrated uniforms, key management, and one supervisor who knows your front desk by name.
What we do
A boutique hotel runs a different curb than a flagship resort. A luxury residential building runs a different curb than either. We staff each program for its own pacing and brand standard.
High-touch programs at independents and small flagship properties. Custom uniforms, brand-aligned scripts, and attendants who feel like part of your team.
24/7 staffing for full-service properties. Multi-shift schedules, supervisor coverage every shift, and integration with your guest services and front desk.
Luxury residential buildings, condo towers, and private clubs. Discreet attendants trained on the rhythms of resident traffic and visitor handoffs.
Taking over from an existing vendor. Site walkthrough, staff interviews, and a transition plan that holds the same coverage hours from day one.
Certificate of Insurance naming your property, management company, and any required additional insureds. Renewals issued automatically.
Optional: shuttle, doorman, baggage assistance, and bottled water at arrival. Layered into the program when the brief calls for it.
What's included
Every hotel program includes all seven elements below, every shift, for the life of the contract. They are the floor, not a menu of upgrades.
Experienced, reliable, well-groomed and organized. Hired locally, supervised on every shift.
Guest greeting, direction, and information assistance. The team trained to feel like part of yours.
Custom uniforms aligned to your hotel brand standards. Sharp, consistent, on every shift.
Permanent and temporary signage at the motor court, the lot, and the path between.
Lockboxes, claim checks, and a chain-of-custody record for every key we accept.
Multi-shift coverage with a supervisor on every shift, including overnights and holidays.
Clear handoff protocols with your guest services and reservations team.
Who it's for
Independent properties under flag-affiliation
Full-service brands with 24/7 motor courts
Destination hotels with multi-shift coverage
High-end condo towers and concierge buildings
Members-only clubs with valet expectations
Premium senior-living communities with daily traffic
Multi-property hotel and residential portfolios
Hospitality REITs and family-office property holdings
Frequently asked
Yes. Most flagship and resort programs run 24/7 with multi-shift coverage and a supervisor on every shift. Boutique programs sometimes run a tighter window (early morning through late evening) and we staff to that schedule.
Yes. We train every hotel-program attendant on your brand-specific scripts, uniform standards, and guest-service protocols before their first shift. Custom uniforms are standard, not an upcharge.
Yes, and most of our hotel programs started this way. We do a site walkthrough, interview your front desk and guest services team, review the existing schedule and incident log, then propose a transition plan that holds the same coverage hours from day one. Most transitions complete within two to four weeks.
Hotel programs are priced as a monthly retainer based on staffing level, coverage hours, and any layered services. We don't publish a flat hourly rate because hourly pricing tends to misprice the supervisor relationship and the on-call bench. After a walkthrough we return a written quote within 24 hours.
Yes. We can issue a COI naming your venue, property manager, and any required additional insureds. Renewals are issued automatically before each policy term.
Garage keepers coverage applies. Our standard claim process: incident logged on the spot, supervisor notifies you within the hour, written summary the same day, and a single claims contact for your hotel for the life of the policy.
Often paired with
A flagship hotel rarely buys only valet. These three are the most common companions on hotel programs.
Airport runs, scheduled guest transportation, and event-day surge runs from the front door.
Learn moreFor hotel-attached restaurants that need separate valet coordination from the main motor court.
Learn moreSelf-park garages and structured-parking programs that run alongside valet at full-service hotels.
Learn moreService area
Hotel work concentrates along the SFO corridor and downtown San Francisco, with growing programs in San Jose, Oakland, and the East Bay.
Our operational core. Most properties are inside a 20-minute drive from our local supervisors, with same-day response for hotels, restaurants, and event venues.
San Francisco hotel and restaurant valet, plus East Bay event work and recurring programs from Berkeley through Oakland, Walnut Creek, Pleasanton, and San Ramon.
See all locationsLet's talk